mejahokiLegal Notice

We at mejahoki provide online gaming and sportsbook services available only in jurisdictions where local law permits. Our platform offers live-dealer tables, sports betting markets, and slot games through payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

This notice sets out the legal framework under which we operate and clarifies the responsibilities of both mejahoki and our users. We do not operate in all countries or regions — access depends on where you are located and whether our services are permitted under local law.

Users are responsible for verifying that their access to and use of mejahoki comply with applicable law in their own jurisdiction. We make no representation that our service is legal everywhere.

Service Availability and Jurisdiction on mejahoki

We do not offer our services in jurisdictions where online wagering is prohibited or unlicensed. mejahoki operates under a restricted-access model, meaning our platform determines your location at account opening and during active use. If we detect that you are accessing mejahoki from a jurisdiction where we do not operate, we may restrict or suspend your access.

We are not licensed to operate in all countries. Our license and regulatory framework apply only to specific regions. If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang, you must verify with local authorities that mejahoki access is permitted under Indonesian law before opening an account.

If local law in your jurisdiction changes and our services become prohibited, we will notify you and provide a process to withdraw your account balance. We will not indefinitely withhold funds or deny legitimate withdrawal requests due to regulatory changes.

Note: Account holders who access mejahoki from a restricted jurisdiction do so at their own legal risk. We reserve the right to suspend accounts and require account closure where law prohibits our operation.

User Responsibility and Eligibility on mejahoki

When you open a mejahoki account, you confirm that you are eligible to do so under your local law. You are solely responsible for ensuring that your access and use of our platform comply with all applicable legal and regulatory requirements in your jurisdiction. We do not provide legal advice, and we do not determine eligibility for every jurisdiction.

You must be of legal age in your jurisdiction to open an account on mejahoki. We perform identity verification to confirm your age and name. If we discover that your account violates age or eligibility requirements, we will close your account and process a withdrawal of any remaining balance to your linked payment method.

You agree not to use mejahoki for money laundering, fraud, or any illegal activity. If we detect suspicious transaction patterns or activity inconsistent with normal gameplay, we may freeze your account pending investigation.

Account Ownership and Balance on mejahoki

Your mejahoki account is personal and non-transferable. You are the sole beneficial owner of your account balance. We hold your balance in trust and do not use it for our own purposes or lend it to third parties.

When you request a withdrawal, we settle it to your original payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, depending on how you funded your account). If you need to change your withdrawal method, contact our support team through the app.

If your account remains inactive for an extended period, we may charge a dormancy fee or close the account. We will notify you of any dormancy policy in advance and provide a window to withdraw your balance before closure.

Account closure: You may request account closure at any time. We will process any remaining balance to your linked payment method within a standard timeframe.
Funds protection: Your account balance is protected against unauthorized access. However, you are responsible for keeping your password confidential.
Dispute settlement: All game outcomes and bets are final once settled. We do not refund settled bets unless local law mandates otherwise or we identify a technical error.

Our Commitments and Limitations on mejahoki

We at mejahoki undertake to protect your data, process your transactions fairly, and maintain our platform in good working order. However, we do not guarantee uninterrupted service or error-free operation. Live-dealer streams, sportsbook markets, and slot games may experience technical outages. We are not liable for losses arising from temporary service interruptions beyond our reasonable control.

We apply industry-standard security practices to protect your account and payment information. However, we do not guarantee absolute security against all threats. If a security breach occurs, we will notify you and cooperate with authorities as required by law.

Our liability is limited to the amount in your mejahoki account balance. We are not liable for indirect, incidental, or consequential losses arising from your use of our platform.

Dispute Resolution and Legal Process on mejahoki

If you have a complaint, contact our support team through the app. We will investigate and respond within a standard timeframe. If our response does not resolve your complaint, you may escalate the matter through our formal dispute process.

If a dispute cannot be resolved between you and mejahoki, you retain the right to pursue legal action in your jurisdiction. Any legal proceedings must comply with the laws of your jurisdiction and our terms of service.

If local authorities in your jurisdiction (including relevant regulatory bodies in Jakarta, Surabaya, Bandung, Medan, or Semarang) request information about your account, we will cooperate as required by law. We may disclose your data to authorities without your consent if legally compelled to do so.

Changes to This Notice and Contact Information

We may update this legal notice from time to time. Material changes will be posted on our website and may be communicated via email or in-app notification. Your continued use of mejahoki after a notice period constitutes acceptance of updated terms.

For legal inquiries, account concerns, or jurisdiction-specific questions, contact our support team through the app or via email. We will respond within a standard timeframe and provide guidance to the extent permitted by our policies and local law.

Our services are available only where local law permits. We encourage all users to review applicable laws in their jurisdiction before accessing mejahoki and to contact local authorities if they have questions about legality or compliance.